MedAssist USA Company Overview

About the Agency: 

 MedAssist empowers patients facing medical challenges to thrive by addressing their needs with comprehensive access to services through care management. Our Agency is expanding and we are looking to add some great people to our team! 

Position Overview: 

As a Care Manager, you will be providing care coordination for patients who are returning home from nursing homes or rehabilitation facilities. This job entails extensive telehealth communication with patients, therefore, being personable, compassionate, and understanding are important traits. We want to assist our patients with enhancing their health & overall well-being by building lasting connections with them. You will be making phone calls/zoom calls with patients to set up services for them. Must be comfortable speaking on the phone with patients/facilities to coordinate services that assist our patients age in place. You must also be comfortable discussing behavioral health, end of life planning, and whatever else your patient needs. Experience in health care is a must, so you will be familiar with the needs of the patients, and be able to quickly and successfully assist them. This position reports to the Care Manager Supervisor.

General Responsibilities (including, but not limited to):

• Researching & coordinating various services such as physical therapy, medical supplies, transportation, etc., in alignment with patients’ needs.
• Extensively communicate with health providers, patients, and key contacts, to ensure continuity of services.
• Document patient notes in the electronic health record in an accurate, timely, and detailed manner for approximately 50 patients per month.
• Follow-up on phone calls, emails, and correspondence promptly to ensure quality standards of service delivery are met.
• Perform other duties as assigned.

Requirements and Qualifications:

• RN or LPN license
• Positive attitude.
• Strong communication skills.
• Well-versed in computer skills
• Superb customer service.
• Reliable & dependable.
• Must reside in the US

Perks & Benefits: 

• The schedule is Monday-Friday 9 am-5 pm EST.
• 10 PTO Days (upon completion of the introductory period)
• Paid Holidays
• Growth Opportunities
• Hourly: $20-$25

We have open interviewing! Submit an interview here :  

https://app.willotalent.com/invite/bUDvsF/